* Unmetered Resources
If you have selected a service/plan which has an unmetered bandwidth/disk space quota then we will not define a set quota per month but will instead allocate an overall quota to multiple users of the service. For example if a server has up to 100Mbs burst available then this will be shared between multiple users/sites on the same physical server and provided the total amount of bandwidth available is not exceeded users can benefit from as much capacity as they need. This option gives users the opportunity to use much more than a fixed quota amount would allow so they can make savings in bandwidth costs however when selecting this option it needs to be taken into consideration that the total amount is not guaranteed to be always available.

However note that Unmetered users do have a Minimum Guaranteed Amount ("MGA") which will equate to no less than double the highest set quota amount for the same service. So for example if the next highest quota is 150GB Unmetered users are guaranteed to have no less than 300GB regardless of other users usage.

We have added this option/principle of allocating bandwidth as a result of requests from our customers. The full terms/details are included within our General Terms and Conditions.

* POP3 and IMAP
The quantity of POP3 and IMAP mailboxes which can be created is not limited by quantity (unlimited*), however each mailbox has a maximum storage capacity of 2000MB. The mail box size can be increased for a small additional charge (£1 per month per additional 500MB) however we recommend that if possible larger mail boxes are  split into multiple smaller ones instead as this is free to do.

* Vat (tax)
EU - All prices are plus vat @ 20% where applicable.
Outside EU - The sign up process will charge vat to your card however we will check your details and for countries that do not pay vat your card will be refunded the vat portion and your account set as zero vat for future transactions.

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